Information about the Coronavirus (COVID-19) and how it relates to different types of insurance.
Here you'll find all the information related to Covid-19 and your insurance matters. The answers to the most frequently asked questions are listed per insurance category.
Do you have a personal question or a question that wasn’t answered here? Please let us know by asking your question here.
Please have a look at our opening hours. Bonaire and Curacao have adjusted opening hours.
Arrange your matters online
You can conveniently handle any requests online on this website. It’s easy for you and would also be our preference. Click here if you have any questions regarding your insurance, coverage or invoice.
Do you want to pay your insurance premium?
You can pay your premium via bank transfer. Your invoice states the name of the ENNIA company and bank account you should send your payment to. Click here for more information.
Do you need to file a damage claim?
File your claim here. We will contact you within 2 business days.
Do you need to talk to us in person?
Necessary in-person appointments are still available. Contact us here. We will contact you as soon as possible.
Have you seen our list of frequently asked questions?
Because of COVID-19, you may have questions about your insurance or coverage.
Do you need immediate assistance?
You can chat with one of our Webcare staff members during business hours here at the right bottom corner on this website. You will then be helped quickly.
Tip for parents of school-aged children
Give children the freedom to have their own experiences right now. Read more here.